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Mail Center

The Mail Center and Information Desk will NOT accept your deliveries from DoorDash, GrubHub, or Walmart Same-Day Delivery.  You must make arrangements with the driver to meet them and pick up your own items.  If a driver comes with your order to the Mail Center or Information Desk we will tell the driver that they need to contact you and make arrangements to have you meet them.  They may choose not to wait for you and take your items back with them.  Please plan ahead to be sure you are available before ordering these same-day deliveries.
 
The Mail Center only accepts packages coming from the Post Office (USPS), UPS, FedEx, and DHL.
 

Mail sign

The Mail Center is where students, faculty and staff send and receive letters and packages. Located on the first floor of the Frame-Westerberg Commons the Mail Center has stamps, stamped envelopes, and padded envelopes for sale. Lamination and FAX services are also available. We also send USPS and UPS packages, and a FedEx Ground drop-off location. 

Hours:

Academic Year (Mid-August – April)
M-F: 8:30 am – 4:00 pm

Summer (May – Mid-August)
M-F: 8:30 am – 1:00 pm

Send email Inquiries or Questions to:
upbmailcenter@list.pitt.edu

Staff

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Calkins, Samantha

Mail Center Clerk

Mail Center

Email: sjc152@pitt.edu

Phone: 814-362-7530

Location: 158 Frame Westerberg Building

Heather Ritts

Ritts, Heather

Mail Center Supervisor

Mail Center

Panther Services

Email: har86@pitt.edu

Phone: 814-362-7530

Location: 158 Frame-Westerberg Commons

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USPS delivers in the morning around 9am and UPS/FedEx deliver around noon Monday through Friday. When a carrier brings us packages we must enter them in our system. As they get checked-in students are notified they have a package via email.

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Only current residential students at the University of Pittsburgh at Bradford are able to receive items at the Mail Center. Students living off-campus should arrange to have their mail and packages delivered to their off-campus address. 

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As of this year we are no longer assigning mailboxes. All students (first-year students to seniors) will pick up their mail and packages at the Mail Center window after they receive an email stating they have mail/packages. If you had a mailbox last year, you no longer have one. 

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We are in the process of transitioning from our old mailbox system to a modern indoor locker system with a kiosk. We were hoping this was going to be completed by Fall 2023, but it appears it will be pushed out to Spring 2024. Switching mid-year would be more confusing for all, which is why we are switching to an alphabetical system now instead of a numerical mailbox system. Therefore, no mailboxes will be assigned to incoming first-year students and upper-class students will no longer have their assigned mailboxes. 

How mail will work until the install is complete:

  • No mailboxes will be assigned and student mailboxes will no longer be used
  • Mailing addresses for students drop the "Box #" so the new mailing address is formatted:

    First and Last Name
    300 Campus Drive
    Bradford PA 16701
  • Students will receive an automatic email for all packages AND mail that arrives, as personal mail will be bundled and barcoded per student.
  • After student receives email they should come to Mail Center window with Student ID and claim their mail/packages. No more box #, combination, or key to remember. 
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Lockers of various sizes will be installed where the mailboxes currently are, as well as a kiosk station.

Packages and letter mail will be placed into the appropriate sized lockers and the students will get an email saying they have mail. The email will also contain a barcode. 

The student will scan the barcode at the kiosk and the corresponding locker will pop open so they can retrieve their items. If all lockers are full, students will come to the Mail Center window to retrieve packages/mail.

The Mail Center is notified it has been opened and is emptied, so it can be used again. 

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When setting up your address for mail and packages please use the following format.

Jane Smith
300 Campus Drive
Bradford, PA 16701

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If you have a pre-paid label we cannot tape the box or affix the label onto the box for you. These must be done on your own. Tape can be purchased across the hall in The Panther Shop or another retailer. If you are paying to ship a package at the mail center we will tape it for you.

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Depending on the courier we will try to forward packages and first-class letters to your home address within 30 days. After 30 days they will be returned to sender. Please update your address accordingly to prevent delays.

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If you would like a friend to pick up a package for you please send the request via email to upbmailcenter@list.pitt.edu give us their name and tell us that you give them permission to pick it up for you.

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Check your junk email.

If your email has a "Focused" tab and an "Other" tab, use these directions to change your Outlook Web app so your email is all in one folder:

  • From the Outlook Toolbar at the top of your email, select "View".
  • Click on "Show Focused Inbox". You can toggle this feature so you should see either "Focused/Other" folders or "All/Unread" folders. If you see "All/Unread", then you should see Mail Center emails in your "All" folder. 

Use these directions if you are using the Outlook mobile app:

  • Select the menu button that is located at the top of your screen, to the left of the label "Inbox".
  • In the bottom left corner, select the gear icon to go the Settings.
  • Under "Mail", you should see a toggle switch for "Focused Inbox", then turn that off. 

If that doesn't work, visit CTM at Duke 269 and they can fix it for you.