ResNet

PittNet Wi-Fi: From a Phone or Tablet

1. Go to settings on your device and select Wi-Fi
2. Click the network named WIRELESS-PITTNET
3. Enter the username and password for your University Computing Account and click join. Do not include your full email ending in @pitt.edu
   Example:
   
4. Your device may prompt you to approve a certificate. Click Trust. This is required for your device to connect to the network
   
5. Congratulations! Your device should automatically connect to Wireless PittNet in most university-owned buildings
   
   Tip: If you change the password to your University Computing Account, you must forget this network and repeat the steps to reauthorize your device(s). Otherwise, your device will not connect to Wireless PittNet

Don’t see a prompt and have trouble connecting to Wireless PittNet?

Complete these steps:

1. Delete or forget Wireless PittNet from your list of known networks.
   Note: On a mobile device, available networks are usually listed as part of your device’s settings.  
2. Re-connect to Wireless PittNet.

Pitt Guest Wi-Fi provides access for alumni, parents, and others. It does not require a password or a University-affiliated sponsor access.

• 1. When you arrive on campus, connect your device to the network named Pitt Guest Wi-Fi.

• 2. Read the Terms of Use and click Accept.

• 3. You will be connected and redirected to the University's main website (www.pitt.edu). 

Some computers will connect to Wireless PittNet after you select it from the list of available networks and enter your username and password. On other computers, a pop-up message similar to the one shown below may prompt you to connect. If a prompt similar to the one shown below appears, simply click Connect.

If you do not receive a prompt and have trouble connecting to Wireless PittNet, please email upbhelpdesk@pitt.edu.

• Gaming consoles can now be connected to the wireless network. Please visit pi.tt/gaming for more information.
• Gaming consoles can also be connected via a wired connection through a laptop. To set up gaming consoles or other devices that do not support 802.1x, please reference the CONNECTION GUIDE and scroll down to "More Ways to Get the Most from the PittNet Gaming Network"
• Attention Mac Users: CTM offers a solution for connecting your gaming console to the network without requiring a Windows installation. For assistance, please contact CTM at 814-362-7660.

Wireless printing is available from your laptop to printers in multiple locations on campus. You must be connected to Pitt's wireless or wired network to use the printers. To configure your computer to print to one of these printers, please visit our Wifi Print page.

Please note: Wireless printers (like those designed for home use) cannot connect to the campus Wi-Fi network. We recommend leaving them at home to avoid setup issues.

If you need technical assistance with your computer, you can bring it to CTM Services, located at 269 Duke Building. All work is free of charge; however, ordering and paying for parts if necessary will be your responsibility. Repairs are completed on a first-come, first-served basis, and most are finished within one week; however, this timeframe is not guaranteed. You can submit a repair request here.

The entire policy can be viewed here; a summary is below.

• First Offense - Student will have five (5) days to respond and remove the content from their computer.
• Second Offense - Technology resources are suspended for up to 100 days, equivalent to one academic term.
• Third Offense - Technology resources will be terminated for one academic term, and a disciplinary suspension (minimum of one term) will be imposed.
• Fourth Offense - Disciplinary dismissal.

To connect to the ethernet (wired) port in your room, please follow the instructions below.  If you have any issues, please email upbhelpdesk@pitt.edu for assistance.

On a Windows 11 Computer:

• Right click on start button and choose computer management
• Expand services and applications, then select services
• Find “Wired Autoconfig” service and set startup type to automatic, then click start, then click ok, then close computer management.
• Right click the network icon in system tray and select “Open network and internet settings”. Select “Change Adapter options” in the middle of the screen.
• Right click Ethernet adapter > Properties > Authentication Tab
• Check Enable 802.1x
• Make sure Microsoft Protected EAP is selected, choose settings, uncheck the first box (verify …) then click ok.
• Click additional settings
• Check “specify Authentication Mode”
• Select “user authentication” then click save credentials and type in Pitt Username/Password
• OK 3 times (closes each window)
• The computer should authenticate and be online.

Ethernet Port (Wired Connection)

Each bedroom has a “port per pillow”. You will need an Ethernet (network) cable and a computer with an Ethernet port . Use the following table to ensure you are plugging into the correct port.  Please note that some rooms may have a Cisco wireless access point installed in the room mounted over the network ports.  For these locations connect to the ports on the bottom of the access point.

Residents of Livingston Alexander House may need to request their port be activated as only one port is active per room.  If you computer indicates the network is "disconnected" please email upbhelpdesk@pitt.edu to request a port activation.